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On my Shopify invoice I see “Usage charges”, what are those?
On my Shopify invoice I see “Usage charges”, what are those?
Jeff Blake avatar
Written by Jeff Blake
Updated over 3 years ago

Those are the per-ticket fees that the app charges you for selling tickets.

It could be helpful to click on the “App charges” in your billing statement, each usage charge has an ID number in the description which correlates to a Service Fee Adjustment in Guest Manager. In Guest Manager, you can go to Orders > export related data -> “Adjustments” and then match/compare those ID numbers with orders & app charges.

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